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Supervisors of Office and Administrative Support Workers

Industry Areas

  • Depository Credit Intermediation
  • Offices of Physicians
  • Local Government (OES Designation)

Day-to-Day Tasks

  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

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Overall Kind of Work

Office and administrative support supervisors and managers plan or supervise support staff to ensure that they can work efficiently. After allocating work assignments and issuing deadlines, office...

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Military

Administrative officers normally work in offices on military bases or aboard ships.

Workweek Breakdown

The hours worked per week by people currently pursuing this career.

Pie Chart Representing the section data
  • 3.64% (0-20 Hours)
  • 6.96% (21-34 Hours)
  • 7.19% (35-39 Hours)
  • 63.78% (40 Hours)
  • 6.72% (41-49 Hours)
  • 11.71% (Over 50 Hours)

This data also pertains to First-line supervisors/managers of office and administrative support workers (43-1011)

Type of Work

The level of day-to-day involvement with data, people or things.

Data: High
People: High
Things: Low

Skills at a Glance

The levels of different skills helpful in this career.

Verbal skills: High
Critical Thinking & Problem Solving: High
Equipment Operation & Maintenance: Low
Math & Science Skills: Medium
Technology Design & Control: High
Leadership: High

Workplace at a Glance

The level of different environmental factors you would experience on the job.

Responsibility: High
Exposure to Job Hazards: Low
Physical Activity: Low
Decision Making: Medium
Repetitiveness: High
Level of Competition: Low
Time Pressure: High

Business Breakdown

The different sectors people in this career currently work in.

Pie Chart Representing the section data
  • 68.18% (Private For-Profit)
  • 6.24% (Private Not For-Profit)
  • 12.12% (State and Local Govt)
  • 10.18% (Federal Government)
  • 3.28% (Self-Employed)

Military Breakdown

The number of people who currently hold this career in the Military.

3,545 Supervisors of Office and Administrative Support Workers in the military