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Order Clerks

Industry Areas

  • Electronic Shopping and Mail-Order Houses
  • Wholesale Electronic Markets and Agents and Brokers
  • Department Stores

Day-to-Day Tasks

  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Prepare invoices, shipping documents, and contracts.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.

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Overall Kind of Work*

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.DutiesInformation clerks typically do the following:Prepare r...

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Work Environment*


Information clerks held about 1.6 million jobs in 2012 and were employed in nearly every industry. However, employment was mostly concentrated in government agencies, hotels, and healthcare facilit...

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Workweek Breakdown

The hours worked per week by people currently pursuing this career.

Pie Chart Representing the section data
  • 14.90% (0-20 Hours)
  • 3.88% (21-34 Hours)
  • 11.20% (35-39 Hours)
  • 59.29% (40 Hours)
  • 2.02% (41-49 Hours)
  • 8.71% (Over 50 Hours)

This data also pertains to Order Clerks

Type of Work

The level of day-to-day involvement with data, people or things.

Data: Low
People: Low
Things: Low

Skills at a Glance

The levels of different skills helpful in this career.

Verbal skills: High
Critical Thinking & Problem Solving: Medium
Equipment Operation & Maintenance: Low
Math & Science Skills: Medium
Technology Design & Control: Low
Leadership: Medium

Workplace at a Glance

The level of different environmental factors you would experience on the job.

Responsibility: Low
Exposure to Job Hazards: Medium
Physical Activity: Medium
Decision Making: Medium
Repetitiveness: High
Level of Competition: Medium
Time Pressure: Low

Business Breakdown

The different sectors people in this career currently work in.

Pie Chart Representing the section data
  • 86.23% (Private For-Profit)
  • 4.94% (Private Not For-Profit)
  • 2.76% (State and Local Govt)
  • 2.32% (Federal Government)
  • 3.75% (Self-Employed)

This data also pertains to Correspondence Clerks And Order Clerks

Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center. (View our update schedule). Contact any business, college or military service branch to answer additional questions.