Receptionists and Information Clerks
Did You Know:
- Good interpersonal skills are critical.
- A high school diploma or its equivalent is the most common educational requirement.
- A large number of job openings are expected.
- Opportunities should be best for persons with a wide range of clerical and technical skills, particularly those with related work experience.
Industry Areas
- Offices of Physicians
- Offices of Dentists
- Personal Care Services
Day-to-Day Tasks
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
Overall Kind of Work
Receptionists and information clerks are charged with a responsibility that may affect the success of an organization: making a good first impression. Receptionists and information clerks answer t...
Work Environment
Civilian
Receptionists and information clerks who greet customers and visitors usually work in areas that are highly visible and designed and furnished to make a good impression. Most workstations are clea...
Workweek Breakdown
The hours worked per week by people currently pursuing this career.
- 16.34% (0-20 Hours)
- 13.64% (21-34 Hours)
- 7.25% (35-39 Hours)
- 60.09% (40 Hours)
- 1.52% (41-49 Hours)
- 1.15% (Over 50 Hours)
This data also pertains to Receptionists and information clerks (43-4171)
Type of Work
The level of day-to-day involvement with data, people or things.
Data: 
People: 
Things:
Skills at a Glance
The levels of different skills helpful in this career.
Verbal skills:
Critical Thinking & Problem Solving:
Equipment Operation & Maintenance:
Math & Science Skills:
Technology Design & Control:
Leadership:
Workplace at a Glance
The level of different environmental factors you would experience on the job.
Responsibility:
Exposure to Job Hazards:
Physical Activity:
Decision Making:
Repetitiveness: 
Level of Competition:
Time Pressure:
Business Breakdown
The different sectors people in this career currently work in.
- 77.92% (Private For-Profit)
- 11.09% (Private Not For-Profit)
- 8.28% (State and Local Govt)
- 1.35% (Federal Government)
- 1.36% (Self-Employed)