Supervisors of Retail Sales Workers
Did You Know:*
- Employment is projected to increase more slowly than the average for all occupations.
- Competition is expected for jobs; applicants with a college degree or sales experience should have the best opportunities.
- Long, irregular hours, including evenings and weekends, are common.
Industry Areas
- Other General Merchandise Stores
- Grocery Stores
- Clothing Stores
Day-to-Day Tasks*
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Overall Kind of Work*
Sales worker supervisors oversee the work of sales and related workers, such as retail salespersons, cashiers, customer service representatives, stock clerks and order fillers, sales engineers and...
Work Environment*
Civilian
Most sales worker supervisors have offices. In retail trade, their offices are within the stores, usually close to the areas they oversee. Although they spend some time in the office completing me...
Military
Store managers work in retail stores or warehouses on land and aboard ships.
Workweek Breakdown
The hours worked per week by people currently pursuing this career.
- 4.17% (0-20 Hours)
- 4.03% (21-34 Hours)
- 6.82% (35-39 Hours)
- 49.77% (40 Hours)
- 8.76% (41-49 Hours)
- 26.45% (Over 50 Hours)
This data also pertains to First-Line Supervisors of Retail Sales Workers(41-1011)
Type of Work
The level of day-to-day involvement with data, people or things.
Data: 
People: 
Things: 
Skills at a Glance
The levels of different skills helpful in this career.
Verbal skills:
Critical Thinking & Problem Solving:
Equipment Operation & Maintenance:
Math & Science Skills:
Technology Design & Control:
Leadership:
Workplace at a Glance
The level of different environmental factors you would experience on the job.
Responsibility:
Exposure to Job Hazards:
Physical Activity:
Decision Making:
Repetitiveness:
Level of Competition:
Time Pressure:
Business Breakdown
The different sectors people in this career currently work in.
- 79.08% (Private For-Profit)
- 1.62% (Private Not For-Profit)
- 0.41% (State and Local Govt)
- 0.28% (Federal Government)
- 18.62% (Self-Employed)
Military Breakdown
The number of people who currently hold this career in the Military.
200 Supervisors of Retail Sales Workers in the military