Customer Service Representatives

Education

Customer service representatives typically need a high school diploma.

Related College Majors

Customer Service Support/Call Center/Teleservice Operation - More About This Major

See a list of colleges that offer this major >
Average Tuition (excluding room and board) for Schools with this major: $3,437.00 per year

Certifications or Licenses

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written...

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General Qualifications

Communication skills. Customer service representatives need strong communication skills to answer customers clearly. They must understand and communicate information effectively in writing, by phone...

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Knowledge

  • Customer and Personal Service
  • English Language
  • Clerical
  • Computers and Electronics
  • Mathematics

Most Common Education Levels

The level of education attained by people currently working in this career.

Most Common Education

Schools with the Highest Enrollment for Featured Major

Schools with the Highest Enrollment for Featured Major
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School
Number of Students
Rio Salado College
48,333
Lansing Community College
24,605
Spokane Community College
10,073
Central Wyoming College
3,221
Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center. (View our update schedule). Contact any business, college or military service branch to answer additional questions.

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