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Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate's degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

General Qualifications

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public. Integrity. Information clerks, particularly human resources assistants...

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Knowledge

  • Customer and Personal Service
  • Clerical
  • English Language
  • Computers and Electronics
  • Sales and Marketing

Most Common Education Levels

The level of education attained by people currently working in this career.

Most Common Education
Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center. (View our update schedule). Contact any business, college or military service branch to answer additional questions.

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