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Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate's degree. This is particularly true for eligibility interviewer and municipal clerk positions. Courses in social and behavioral science and computer software are particularly helpful.
Communication skills. Information clerks must be able to clearly explain policies and procedures to customers and the public. Integrity. Information clerks, particularly human resources assistants...
The level of education attained by people currently working in this career.