Customer Service Representatives
Historical Job Growth
Civilian:
Job Outlook*
Customer service representatives are expected to experience faster than average growth. Furthermore, job prospects should be good as many workers who leave this very large occupation will need to be replaced.
Opportunities to Get Ahead*
Customer service jobs are often good introductory positions into a company or an industry. In some cases, experienced workers can move into supervisory or managerial positions, or they may move into areas such as product development, in which they can use their knowledge to improve products and services. Some people work in call centers with the hope of transferring to a position in another department.
Top States with the most civilian jobs
Projected Civilian Job Growth
Future job growth is projected to be faster than average
*Job Outlook and Opportunities to Get Ahead relate to Customer Service Representatives, which includes Customer Service Representatives; Patient Representatives.