Telephone Operators
Civilian:
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Job Titles
- 411 Directory Assistance Operator
- Bilingual Operator
- Central Office Operator
- Change Number Operator
- Charge Operator
Similar Careers
- Switchboard Operators, Including Answering Service
- Credit Authorizers
- Customer Service Representatives
- Hotel, Motel, and Resort Desk Clerks
- Interviewers, Except Eligibility and Loan
- Receptionists and Information Clerks
- Reservation and Transportation Ticket Agents and Travel Clerks
- Computer Operators
Nationwide Salary Average*
- Civilian:
- $31,970
*Average calculated based on median level of pay
Most Common Levels of Experience Required
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Most Common Education Levels
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