Gaming Supervisors

General Information

Description

Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit94.56%
  2. State and local government2.96%
  3. Private, not for profit1.73%
  4. Self-employed0.42%
  5. Federal government0.32%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Job Outlook

Employment of gaming services workers is projected to grow 2 percent from 2016 to 2026, slower than the average for all occupations. Employment will be driven by the increasing popularity of gambling establishments. Additional states currently without commercial gaming establishments may allow new casinos to be built over the next decade in an effort to bring in more tax revenue. However, the risk of oversaturation may force some states to scale back their plans to build new casinos. As more states approve expansions in the number of gaming establishments, the competition for customers will increase. Those establishments that fail to keep or attract customers may close, thereby negating some of the jobs created from new casinos. Furthermore, the increase of online gambling may draw some customers away from traditional brick-and-mortar casinos.

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Salary

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Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 72%
  • Some college 10%
  • Bachelor's degree 7%
  • Post-secondary certificate 7%
  • Less than high school 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Associate's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

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Knowledge

  • Customer and Personal Service
  • Mathematics
  • Administration and Management
  • English Language
  • Psychology

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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