Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
What you can expect to experience while on the job
Employment of information clerks is projected to grow 3 percent from 2016 to 2026, slower than the average for all occupations. Employment growth of information clerks will vary by occupation. (See table below.) Growth in the overall employment of information clerks is expected to be limited as organizations and businesses consolidate their administrative functions. For example, businesses increasingly use online applications for benefits and employment, thereby streamlining the process and requiring fewer workers. Furthermore, increased use of online ordering and reservations systems and self-service ticketing kiosks will result in the need for fewer clerks to process orders and maintain files. In some businesses, including medical offices, receptionists and other workers are increasingly performing tasks that used to be done by clerks.Read More
Gray states indicate no data available
People in this career achieve this level of education.
Skills helpful in this career