Interviewers, Except Eligibility and Loan

General Information

Description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • General Medical and Surgical Hospitals
  • Other Professional, Scientific, and Technical Services
  • Offices of Physicians

Job Outlook

Employment of information clerks is projected to grow 3 percent from 2016 to 2026, slower than the average for all occupations. Employment growth of information clerks will vary by occupation. (See table below.) Growth in the overall employment of information clerks is expected to be limited as organizations and businesses consolidate their administrative functions. For example, businesses increasingly use online applications for benefits and employment, thereby streamlining the process and requiring fewer workers. Furthermore, increased use of online ordering and reservations systems and self-service ticketing kiosks will result in the need for fewer clerks to process orders and maintain files. In some businesses, including medical offices, receptionists and other workers are increasingly performing tasks that used to be done by clerks.

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Salary

Average Salary

Salary

$41,410

State-by-state Salary

Gray states indicate no data available

$41,740
$22,410
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 54%
  • Less than high school 13%
  • Bachelor's degree 12%
  • Associate's degree 10%
  • Some college 5%
  • Post-secondary certificate 2%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Knowledge

  • English Language
  • Computers and Electronics
  • Clerical
  • Customer and Personal Service
  • Mathematics

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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