Office Clerks, General

General Information


Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Local Government, excluding schools and hospitals (OES Designation)
  • Colleges, Universities, and Professional Schools
  • Employment Services

Job Outlook

Employment of general office clerks is projected to show little or no change from 2016 to 2026. Employment growth will vary by industry. An ageing population is expected to drive employment growth in healthcare, and more general office clerks will be needed to handle administrative tasks related to billing and insurance processing in this sector. On the other hand, employment in the manufacturing sector is projected to decline over the next decade, so manufacturing firms are expected to need fewer general office clerks. Some tasks of office clerks have been affected by technology. For example, many organizations maintain electronic documents or use automated phone systems, reducing the need for some general office clerks.

Read More
No Information for this section


Average Salary



State-by-state Salary

Gray states indicate no data available

No Information for this section


Most Common Education Levels

People in this career achieve this level of education.

  • High school 40%
  • Associate's degree 36%
  • Some college 14%
  • Post-secondary certificate 6%
  • Less than high school 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Bachelor's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

Select major to see colleges that offer it


  • Clerical
  • Customer and Personal Service
  • English Language
  • Computers and Electronics
  • Mathematics

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
No Information for this section