Office Clerks, General

General Information

Description

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Local Government, excluding schools and hospitals (OES Designation)
  • Colleges, Universities, and Professional Schools
  • Employment Services

Job Outlook

Employment of general office clerks is projected to decline 4 percent from 2018 to 2028. Some office clerks will be needed to handle administrative duties related to complex billing and healthcare insurance processing, but the increasing use of technology that automates document preparation tasks will result in fewer general office clerks needed to perform the work. For example, many organizations maintain electronic documents or use automated phone systems, reducing the need for some general office clerks. In addition, electronic filing systems and file sharing software allow other office workers to do the tasks of general office clerks, further decreasing employment of office clerks.

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Salary

Average Salary

Salary

$32,730

State-by-state Salary

Gray states indicate no data available

$46,090
$19,160
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 40%
  • Associate's degree 36%
  • Some college 14%
  • Post-secondary certificate 6%
  • Less than high school 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Bachelor's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

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Knowledge

  • Clerical
  • Customer and Personal Service
  • English Language
  • Computers and Electronics
  • Mathematics

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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