Tellers

General Information

Description

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Credit Intermediation and Related Activities (5221 And 5223 only)
  • Nondepository Credit Intermediation
  • Management of Companies and Enterprises

Job Outlook

Employment of tellers is projected to decline 8 percent from 2016 to 2026. Historically, job growth for tellers was driven by the expansion of bank branches, where most tellers work. However, the number of bank branches has been in decline due to technological change. The rise of online and mobile banking allows customers to handle many transactions traditionally performed by tellers, such as depositing checks. As more people use these tools, fewer bank customers will visit the teller window. This will result in decreased demand for tellers. In addition, automation is expected to lead to fewer tellers per bank branch. Some banks are developing video kiosks that allow customers to interact with tellers through webcams at ATMs. This will allow tellers to service a greater number of customers from one location, reducing the number of tellers needed for each bank. “Enhanced ATMs” are another emerging form of automation technology. These machines are expected to perform an increasing range of customer service and clerical tasks currently done by tellers, such as issuing debit cards or detecting counterfeit currency. This will allow for far greater productivity for tellers, as they will be left with only the most complex customer service tasks. This also will result in fewer tellers employed per bank branch.

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Salary

Average Salary

Salary

$33,910

State-by-state Salary

Gray states indicate no data available

$32,700
$19,090
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 72%
  • Some college 8%
  • Bachelor's degree 8%
  • Associate's degree 5%
  • Post-secondary certificate 2%
  • Less than high school 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

Select major to see colleges that offer it

Knowledge

  • Customer and Personal Service
  • Mathematics
  • Computers and Electronics
  • Clerical
  • Sales and Marketing

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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