Switchboard Operators, Including Answering Service

General Information

Description

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Business Support Services
  • General Medical and Surgical Hospitals
  • Offices of Physicians
No Information for this section

Salary

Average Salary

Salary

$38,010

State-by-state Salary

Gray states indicate no data available

$42,140
$18,680
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 58%
  • Some college 24%
  • Bachelor's degree 6%
  • Associate's degree 6%
  • Less than high school 4%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%
  • Post-secondary certificate 0%

Knowledge

  • Customer and Personal Service
  • Clerical
  • English Language
  • Computers and Electronics
  • Communications and Media

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
No Information for this section